Responsible Gambling: How Triple Crown Casinos Promotes Healthy Play

At Triple Crown Casinos, we strive to provide a thrilling and entertaining gaming experience. One of the most important parts of that experience is prioritizing the well-being of our patrons. Responsible gambling is not just a commitment; it’s a core value that guides our operations.

How Triple Crown Casinos Promotes Responsible Gambling

We understand that gambling should always be an enjoyable and safe form of entertainment. As we continue to serve the vibrant community of Cripple Creek, we are proud to be part of this historic town’s rich heritage. Our dedication to responsible gambling and our unwavering support for individuals facing gambling-related challenges are just some of the ways we strive to be a positive contributor to this wonderful community. We never want our customers to experience problem gambling. Problem gambling is a behavior that disrupts a major area of your life. These major areas can include:

  • Vocational- job/career
  • Social- friends/family
  • Physical- health
  • Psychological- mental health

Problem gambling often involves compulsive or addictive gambling behavior, where individuals find themselves continuously betting more money and chasing losses. Our dedicated team is well-trained to identify signs of problem gambling and provide support and guidance to those who may be struggling.

close-up of two aces held in one hand on the green game mat on the right side of the image to leave room for editing, other cards and poker chips are on the mat

Triple Crown Casinos suggests the following resources for anyone who may be struggling with problem gambling to prevent any serious consequences.


The first step for anyone seeking help may be to reach out to the 24-hour helpline at 1-800-522-4700. This helpline ensures confidentiality and is staffed by trained professionals who can offer assistance and support.

Problem Gambling Coalition

You can also visit the Problem Gambling Coalition’s website here.

This Colorado-based coalition is affiliated with the National Council on Problem Gambling, Inc. Its mission is to raise awareness about problem gambling while providing access to treatment and educational resources.

The Triple Crown Casinos support this mission and honor the coalition’s voluntary self-exclusion program. Working in collaboration with the Colorado Gaming Association, this program allows individuals to remove themselves from marketing lists, slot club memberships, and revoke any check-cashing privileges at all Colorado casinos.

To initiate the self-exclusion process, you can download the necessary form from the Problem Gambling Coalition of Colorado’s website. Taking this step can help individuals struggling with problem gambling prevent access to any casino in the state of Colorado.

If you or someone you know is dealing with a gambling problem, please reach out for assistance. You can call or text the 24-hour helpline below.

Gambling problem? Call or TEXT 1-800- GAMBLER

For additional information on responsible gaming and support, you can visit the Colorado Gaming Association’s website here.

Row of Slot Machines

Employee Training

All Triple Crown Casinos employees undergo rigorous training to recognize signs of problem gambling and assist patrons in need. We have a dedicated team of responsible gambling ambassadors who are available to provide support, information, and referrals to counseling services for those seeking help.

Age Verification

To ensure that underage individuals are not allowed to gamble, we have stringent age verification measures in place. Patrons must provide valid identification to prove that they are of legal gambling age. We strictly enforce this policy to protect vulnerable individuals.

Encourage Patrons to Set Limits

Triple Crown Casinos encourages players to establish betting limits and time limits. These limits are designed to help individuals maintain control over their spending and ensure that gambling remains a fun and enjoyable activity without leading to financial harm.

Promoting Safe Transportation

To discourage driving while intoxicated, Triple Crown Casinos encourages visitors to utilize the Ramblin Express shuttle. Triple Crown Casinos and Ramblin Express have partnered to make sure you have the best, most relaxing experience with a luxury shuttle ride to Cripple Creek. Riding with Ramblin Express ensures that our patrons can get to and from our casinos safely. Ramblin Express is proud to serve riders in PuebloColorado Springs, and Woodland Park with service to Triple Crown Casinos in Cripple Creek, Colorado.  Luxury motorcoaches and buses will pick you and your party up at convenient locations in each city and drive you non-stop to Cripple Creek. Book a ride with Ramblin Express today!

A scenic fall road outside of Cripple Creek Colorado

At Triple Crown Casinos, responsible gambling is not just a buzzword; it’s a commitment that we take seriously in every aspect of our casinos. We are dedicated to providing an entertaining and safe environment for our patrons. Through education, self-exclusion programs, employee training, and collaborative efforts, we strive to promote responsible gambling and protect our patrons from the potential harms associated with excessive gambling. Our goal is to ensure that every visit to our casinos is a memorable and enjoyable experience while safeguarding the well-being of our valued guests.

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