Question 1

How do I get to Triple Crown Casinos in Cripple Creek?

Accepted Answer

There are several options to get to Cripple Creek. Most Triple Crown Casino guests drive or take the Ramblin Express Shuttle.

Question 2

Is the Ramblin Express Shuttle running? Where are riders picked up and dropped off?

Accepted Answer

Yes, the Ramblin Express is currently running and is Triple Crown Casino’s own shuttle bus service! Charter buses run from Woodland Park, Colorado Springs, and Pueblo Wednesday through Sunday. Schedules and routes can be viewed here. You can purchase a ticket in cash with the Bus Driver or pre-purchase your ticket online for a discount.

Question 3

How can I get reimbursed for my bus ticket?

Accepted Answer

Triple Crown Casino guests can get reimbursed for their Ramblin Express bus ticket when they earn 340 points that day. They will receive $40 in cash when they redeem their bus ticket.

Question 4

Where do I park in Cripple Creek?

Accepted Answer

Triple Crown Casinos has a FREE 5-level parking garage located directly behind our establishment on Myers Avenue. The hotel lobby entrance is located off the 4th level of the parking garage.

Question 5

Do you offer RV parking?

Accepted Answer

We currently do not offer RV parking with hook ups.

Question 6

What is the weather in Cripple Creek?

Accepted Answer

Click here to see the live camera looking at the Brass Ass Casino, Midnight Rose Casino, and JP McGill’s Casino on historic Bennett Avenue in Cripple Creek, CO.

Question 7

Can children come inside the casino/restaurants/hotel?

Accepted Answer

No one under the age of 21 is allowed in any of the Triple Crown Casinos, restaurants, or hotels.

Question 8

How old do you have to be to gamble in Colorado?

Accepted Answer

Guests must be 21 years of age and have a valid ID. This can include a driver's license, passport, or state-issued ID card.

Question 9

Can I get a Win/Loss Statement?

Accepted Answer

You may request a Win/Loss Statement in person at the Hotel Front Desk or here.

Question 10

How do apply for a job at Triple Crown Casinos?

Accepted Answer

Please visit https://www.triplecrowncasinos.com/careers/ to discover current employment opportunities and fill out our application form.

Question 11

What events are coming up?

Accepted Answer

You can find upcoming events on the Triple Crown Casinos website or at visitcripplecreek.com.

Question 12

How many points do I need for a comped room?

Accepted Answer

Guests must earn 500 points to receive a complimentary room Monday- Thursday.

Question 13

What is Triple Crown’s Triple Rewards Program?

Accepted Answer

Triple Crown Casino Rewards is more than a loyalty program, it's our way of showing you we want you to win! As a member, you'll earn Triple Rewards Points which can be redeemed immediately for your choice of complimentary perks and discounts or save up for some big surprises! Play at any of our three casinos - the Brass Ass, Midnight Rose, or JP McGills and be our VIP, earning recognition and rewards.

Question 14

Is there a cost to join the Triple Rewards Program?

Accepted Answer

No, becoming a member of the Triple Rewards Program is free and anyone over 21 years of age can participate.

Question 15

How can I check my promos?

Accepted Answer

Guests may check their earned promos by accessing their account in their Triple Rewards app or the online portal here.

Question 16

Can I earn points at all three casinos?

Accepted Answer

Claim your Milestone status by earning Triple Rewards Points at any of our three Casinos - The Brass Ass, Midnight Rose, or JP McGills. Make sure you sign up before playing - points can only be earned when Triple Crown Rewards loyalty membership is presented at the time of the transaction.

Question 17

When can I earn and redeem my points?

Accepted Answer

Triple Rewards Points earned during the qualifying period (Jan. 1 - June 30 or July 1 - Dec. 31) determine your tier level. Points must be redeemed within 13 months. Triple Rewards Points reset at the beginning of each qualifying period. Triple Rewards accounts inactive over 180 days may be subject to deactivation.

Question 18

What is the gift on Thursday?

Accepted Answer

Guests may call or check the Triple Crown Casinos Facebook page to check what gift will be given out this Thursday.

Question 19

Do you offer military discounts?

Accepted Answer

Yes, military and first responders receive 10% off their hotel stay!

Question 20

Do you offer AARP or AAA discounts?

Accepted Answer

Yes, AARP and AAA members receive 10% off their hotel stay! This is subject to availability, please see the front desk for details.

Question 21

Are there any discounts for the hotel?

Accepted Answer

Retail guests will receive 10% off the retail rate for a minimum of 2 nights of stay.

Question 22

What is the hotel check-in/check-out time?

Accepted Answer

Check-in time is 4:00 pm, and check-out time is 11:00 am. Credit card & photo ID is required at check-in.

Question 23

How do I request a late check-out?

Accepted Answer

Late check-out may be requested at the Front Desk and will be subject to an additional fee.

Question 24

Do you allow pets?

Accepted Answer

We welcome service animals, but pets are not allowed in our casinos, restaurants, or hotels.

Question 25

How do I get a new W2G for my jackpot?

Accepted Answer

Guests may request replacement W2Gs at the Hotel Front Desk.

Question 26

How many restaurants does Triple Crown Casinos have, and what are their hours?

Accepted Answer

We operate 3 restaurants in Cripple Creek. All can be found in our family of casinos located on Bennett Ave. Each location offers a unique menu that is sure to satisfy your appetite.

FAQ